Keeping customers engaged and increasing their purchase decisions are daily challenges in the retail sector. But there are technologies that can help with sales, ensure interaction, and provide good customer service, such as push to talk.
The relationship between technology and sales continues to grow, going far beyond e-commerce or app purchases, as the value of push to talk is in face-to-face sales, which is why it’s important not to leave innovation behind, as this is what will create customer loyalty.
To understand how this relationship directly impacts sales, we’ve put together some explanations that will help you start implementing it with your team. Check it out!
What is Push to Talk?
It’s a way to use technology to benefit your team and consequently your business, with the power to transform corporate cell phones into mobile walkie-talkies. With remote access through an app or website, it offers multiple functions that optimize time for both managers and team members.
Why Does Push to Talk Help with Sales?
The focus should be on the customer experience, where the salesperson can talk to the stocker in seconds and request shelf restocking or bring a missing item, for example, increasing productivity and bringing more agility to daily operations.
You can have the support of a dispatcher: the person responsible for directing the team or fleet to locations that need their services or support. They can identify the location of employees in real time.
Push to talk allows individual or group calls to be made with just one click, in addition to recording calls and allowing them to be listened to again, which helps reduce misunderstandings and rework.
How about starting to apply push to talk technology in your retail business today?
BiPTT has the ideal solution for you, with a free trial and many benefits. Check it out and increase your team’s sales and productivity right away with simplified communication.
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